Helping Government Agencies Meet Their Goals, Quickly
Agencies, marketplaces, and integrators choose CITIZ3N to stand up Medicaid capabilities quickly and effectively.
How we work
Modular, Fast, and Human-in-the-Loop
Speed
90 days or less
Capabilities layer onto what states
already run and deploy
in about 90 days.
Architecture
Modular by Design
A complete, compliance-ready platform that plugs into the eligibility system you already run.
AI
Human-Augmented-Learning (HAL)
HAL keeps humans in every decision, so caseworkers stay in control and in compliance.
Security & Compliance
Built to the Standards Government Programs Require
HIPAA, ARC-AMPE, SOC 2 Type 2, NIST 800-53, and Section 508, with continuous monitoring.
Full security & compliance detailsEngagement
Certified & Audited
Independent attestation across the frameworks state procurement requires.
Architecture
Secure by Design
Least-privilege access, encryption in transit and at rest, and continuous monitoring across the platform.
Evidence
Procurement-Ready
Documentation assembled for your security review and bid file.
Built for the Way States Actually Buy
Risk
Backed at Scale
Request a working session mapped to your program, systems, and timeline.
Fit
Configurable, Not Custom
Proven, configurable products — not a multi-year custom build — so you go live sooner with less delivery risk.
Focus
Medicaid-First
Purpose-built for Medicaid eligibility, community engagement, and program integrity — not a general-purpose shop.
Backed by Softheon
An Established Platform Behind Every Engagement
CITIZ3N is a Softheon brand — with the infrastructure, compliance posture, and ecosystem of a company that has operated in government health for years.
See It Against Your Requirements
A short conversation is the fastest way to map CITIZ3N to your program and timeline.