Citiz3n Insights

Stay current on government specific topics with CITIZ3N’s in-depth reports.

Navigating the AI Revolution

The market is moving fast. Payers continue to struggle weighing the potential of AI with the fear of the unknown. But this justified fear has not stopped industry leaders from paving a way forward for AI.
Learn how health plan leaders, industry researchers, and the technology behind healthcare AI view its current and future role in payer operations.

Powering Growth in Evolving Government Markets

The Softheon Executive Advisory Council (EAC) is an invitation-only think tank of healthcare’s most innovative minds.
During the two-day event, 16 health plan and government-health agency senior executives discussed futureproofing in government-sponsored markets.

What Success Looks Like in Government Markets

Learn what senior executives – representing more than 50% of U.S. membership – top priorities are for 2023. This recap of Softheon’s invitation-only Executive Advisory Council (EAC) discusses what success looks like for government health plans and the strategies used to achieve it.

Eligibility Verification RFP Guide for Government Agencies

Find the approach to eligibility verification that works for your agency. CITIZ3N provides an outline of what to look for in an eligibility technology partner, key areas to focus on, and questions to ask.

ACA Predictive Analytics Report

Examining 2021 Billing and Enrollment Data to Accurately Predict Terminations and Inform Retention Strategies in 2022.

How to Seamlessly Enter the Expanded ACA Marketplace

The Supreme Court promotes expanding the Affordable Care Act (ACA) as a priority, potentially causing a boom in ACA membership due to an increase in subsidies and overall stability.